As I mentioned I work as Business Information Manager (BIM) or Functional manager (what’s in a name) for a Dutch university. And as team coordinator for a team of 10. And we are up for a challenge. The team is changing, we already have two new colleagues. We have to manage more and more education systems. User groups are developing into more experienced users and growing in numbers. All this within an department which is being re-organised within an very quick changing organisation, the university, which also has an growing international character.
This to give an impression of the circumstances and the biggest argument for my (and our) challenge, get ‘grip’ on our Business Information Management team processes. I’ve recognized this situation of ‘loose sand’ a while ago, in time to act on in when my personal development goals were addressed. Therefor my focus for the coming year (September ’15 – Augustus ’16) will be on the following challenges.
BIM Authorisation policy*
BIM BiSL maturity model
BIM Call handling policy*
BIM Communication policy
BIM Information security policy
BIM Test policy*
Department LEAN scan*
Department LEAN scan – Call handling
Department LEAN scan – Test process
* Already started
To help myself with all these projects, growth is important. I’ve signed up for the following courses:
1. LEAN green belt: I’ve finished the classes and our casus-project already. Now I’m working on the Masterclasses and waiting for the exam to get my International Green Belt certificate.
2. Supervise and manage effectively: this is a course I need to learn some techniques and tools to get people along in processes and projects. I always worked in commercial environments, a harder and more rigorous environment compared the bureaucratic, rigid and stiff environment of a state educational organisation. A new world I need to learn to manoeuvre in. This course starts in January 2016.
Via this blog I’ll keep you posted on the challenges and adventures I encounter.
As 30 something I’m functional manager of a student registration system for a Dutch university and team coordinator of a team of 8. I work full time and what they call a workaholic.
Before my job at the university I worked in the commercial world of business events. A lot of our projects where in assignment of provincial and national government. A great five years traveling through the country and Europe working in diverse fields of work and with even more diverse people. I got this job for my insane organisational skills, project based (Prince2), structured and lean way of approaching my work.
Also I’ve worked as functional manager for a software developer in the European financial market. This following my bachelor degree in Information services and management.
All the education, experiences and network I use in my current job as functional manager at the university. Our team is the spider in the educational support web. A very cool position to hold within the organization.
I like to call my work ‘Imagineering’. I can really find myself in the philosophy of Imagineering which is, in my believe, the art of user experience. For my work as event manager and now as functional manager I use the same concept: User experience is the key! Whether you organize an event for a client or manage complex system functionalities for various target groups, in both cases you want the user experience to be a positive one. And that the client gets the interaction of and with the user which is expected and desired.
Follow my articles on Imagineering so I can introduce you to my practical application of this philosophy.